Quality Policy – Clergy Wear Shop

Love our product or Burn

              At Clergy Wear Shop, your satisfaction is our first priority. We are working hard to ensure that our clergy wear products are capable of not just meeting but also exceed your expectations. Yes, we know it is hard to trust the quality of a product when you are going to shop online and you are not able to touch see it in its original form, by yourself. That is why we have instituted our 100% satisfaction (Love our product or Burn it) with a Guarantee.

What is the satisfaction guarantee “Love our product or Burn it”?

             We also stand behind the quality of our wear fully and that means that we would not ever make you pay for a clergy wear product that does not meet your high values. With our satisfaction guarantee, we will refund your money without shipping charges only if you are dissatisfied with the quality or appearance of your ordered clergy wear product.

How does 100% Satisfaction Love our product or Burn it Guarantee work?

            The 100% Satisfaction of Love our product or Burn it Guarantee could not be easier. If you do not love your clergy robes etc. you can take it to a safe place and burn it. That is right you light your clergy wear on fire, let it burn & take a video or picture of it, you must ensure that is our product. Video or images send us via email at support@clergywearshop.com and then we will refund the full amount of your purchase right to your credit card, delivery charges may apply, and taxes. You will only have to pay for the match to light it!

What Does the 100% Satisfaction Love our product or Burn it Guarantee cover?

          The 100% satisfaction love it or burn it guarantee covers any defect, style, or quality concern. If you’re not pleased with the following things:-

    • Quality of the fabric. 
    • Workmanship or stitching. 
    • Cutting or finishing. 
    • Quality or strength of the buttons or hardware.
    • Any other manufacturing feature.
    • Your purchase qualifies for the satisfaction of love our product or burn guarantee.

Is there anything that the 100% Satisfaction Love It or Burn It Guarantee doesn’t cover?

            Our satisfaction guarantee is designed to give you confidence that you’re purchasing a product that is of exceptional quality, so it covers all aspects of workmanship; however, because our products are made to measure and based on sizes that our customers provide, the guarantee does not apply for measuring issues. Please contact us if your product doesn’t fit properly for further guidance.

            We cannot provide satisfaction guarantee refunds. As a result, you must take the time to carefully measure yourself or the person for whom you’re shopping before ordering. If you’re not sure how to measure correctly, please contact us for assistance before you place your order, so that we can guide you through the process and help you get accurate measurements.

How can I be sure my purchase qualifies for the 100% Satisfaction Love It or Burn It Guarantee?

           If you’re not sure whether or not your concern is covered by the satisfaction guarantee, please contact us before burning your product. We’ll be glad to discuss your concerns with you and work with you to come to a fair resolution. You can contact us by phone at 

+923001188845 or by email at support@clergywearshop.com